Privacy policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.
Title

Last updated: April 2025

1. Contact

2. Collecting Personal Information

3. Sharing Personal Information

4. Behavioural Advertising

5. Using Personal Information

6. Selling Personal Information

7. Your Rights

8. Cookies

9. Changes

10. Complaints

1. Contact

If you have any questions about this policy, want more information about our privacy practices, or would like to make a complaint, please contact us by email at Info@bowlygame.com.

2. Collecting Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, and details necessary to process your purchases. If you contact us for customer support, we may collect additional information.

A. Device Information

  • Purpose of collection: To optimize the site for your experience and analyze usage.
  • Source of collection: Automatically collected through cookies, log files, and analytics tools.
  • Personal Information collected: Browser type, IP address, time zone, visited pages, and site interactions.

B. Order Information

  • Purpose of collection: To process orders, arrange shipping, send invoices, and detect fraud.
  • Source of collection: Collected directly from you during checkout.
  • Personal Information collected: Name, billing and shipping address, payment details, email, and phone number.

C. Customer Support Information

  • Purpose of collection: To provide assistance and improve customer service.
  • Source of collection: Collected directly from you.

D. Minors

Our site is not intended for individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

3. Sharing Personal Information

We share your personal information with service providers to help us fulfill orders and operate the site.

  • Shopify: We use Shopify to power our store. Shopify’s privacy policy can be found here.
  • Legal Compliance: We may disclose personal information to comply with applicable laws, court orders, or government requests.

4. Behavioural Advertising

We use your personal information to provide targeted advertisements or marketing that we believe may interest you.

  • Google Analytics: Helps us understand how customers use the site. Learn more here. Opt-out here.
  • Advertising Partners: We may share browsing and purchase data to show relevant ads.
  • Opt-out options:

You can also manage ad preferences via the Digital Advertising Alliance.

5. Using Personal Information

We use your personal information to:

  • Process payments and fulfill orders
  • Ship products and provide invoices
  • Detect and prevent fraud
  • Send marketing updates (if you opt in)

Legal Basis for Processing (GDPR – European Customers)

If you are a resident of the EEA (European Economic Area), we process your data under the following legal bases:

  • Your consent
  • Contractual necessity (order fulfillment)
  • Legal compliance
  • Our legitimate interests (fraud prevention, analytics, marketing)

Compliance with Israeli Privacy Law

For customers in Israel, we comply with the Privacy Protection Law (1981), ensuring that your personal information is processed securely and transparently. You may request access to your data or deletion of your information by contacting us.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Order-related information: Kept for up to 7 years for tax and legal purposes.
  • Marketing preferences: Retained until you opt out.

7. Selling Personal Information (CCPA – California Residents)

Under the California Consumer Privacy Act (CCPA), residents of California have the right to request:

  • Access to personal data we collect
  • Correction or deletion of their data
  • Opting out of the sale of their data

We do not sell personal information as defined by CCPA. If you wish to exercise your rights, contact us at Info@bowlygame.com .

8. Cookies & Tracking Technologies

Cookies are used to enhance your browsing experience by remembering preferences and tracking site usage.

Managing Cookies

Most browsers allow you to control cookies through their settings. You can:

  • Disable cookies in your browser preferences
  • Use private browsing mode
  • Opt out of targeted advertising via the Network Advertising Initiative

For a detailed list of cookies used on our site, refer to Shopify’s cookie policy.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

10. Complaints

If you believe your personal data is being misused, you have the right to lodge a complaint.

  • For EEA Residents: You can file a complaint with your local data protection authority.
  • For Israeli Customers: Complaints can be submitted to the Israeli Privacy Protection Authority.

If you have any concerns, please contact us at Info@bowlygame.com before filing a formal complaint.